Terms of Purchase

These Terms of Purchase regulate all transactions you conduct with Vildhjerte when buying products or services from our website, vildhjerte.com. By placing an order, you confirm your acceptance of these terms.

Order Placement

Product Availability

Product availability depends on current stock levels. Despite our efforts to maintain accurate inventory records, there may be situations where a product is out of stock after you place an order. In such cases, we’ll inform you promptly and offer alternative items or process a refund.

Order Confirmation

Once you place an order, you’ll receive an order confirmation email. This email only acknowledges receipt of your order and doesn’t imply acceptance of your offer. We reserve the right to accept or reject any order at our discretion.

Pricing and Payment

Prices

All prices on our website are in USD. Prices may change without prior notice. However, the price for your order will be the one displayed on the website at the time of order placement.

Payment Methods

We accept multiple payment methods. By providing payment information, you confirm that you’re authorized to use the chosen payment method and that all information provided is accurate.

Transaction Fees

You’re responsible for any transaction fees associated with your payment method.

Delivery

Shipping Options

We offer convenient shipping with global free delivery. Orders are typically shipped within 1 – 3 business days.

Delivery Times

Delivery usually takes 3 – 5 business days. Please note that these are estimates, and actual delivery times may vary due to factors such as shipping carrier operations, destination, and customs clearance. We aren’t liable for delays caused by factors beyond our control.

Risk of Loss

The risk of loss or damage to products transfers to you once they’re delivered to the shipping carrier.

Returns and Refunds

Return Policy

You can return eligible products within 180 days of receipt. Returned products must be in their original condition, with all tags and packaging intact. To initiate a return, contact our support team at [email protected].

Refund Process

After we receive and inspect the returned products, we’ll issue a refund to your original payment method. The refund typically takes 5 – 10 business days to process, depending on your payment provider.

Limitation of Liability

General Liability

Our liability to you regarding your purchase is limited to the amount you paid for the products or services. We aren’t liable for any indirect, consequential, or punitive damages.

Product Liability

Although we strive to ensure product quality, we aren’t liable for any injuries, damages, or losses resulting from the use of our products, except as required by law.

Governing Law and Jurisdiction

We may update these Terms of Purchase periodically. The updated terms will be posted on our website. By continuing to use our website and place orders after an update, you accept the new terms.

If you have any questions or concerns about these Terms of Purchase, contact us at [email protected].